My approach to growth through Design is holistic and comprehensive. I prioritize innovation by setting clear metrics, roles, and goals from the top.

My work is about…

Analytical leadership

Measure and push experience performance with the same rigor as revenues and costs.

Human Experience

Converge and mediate physical, digital, and service experiences.

Cross-functional

Human-centric decisions are everyone's responsibility, not siloed.

Continuous Iteration

Decrease the risk in development by continuously testing and iterating with customers.

I excel at working with start-ups and organizations looking to evolve and transform. My specialty is helping you turn abstract thoughts into concrete ideas. I can enhance and amplify your views and ask thought-provoking questions to make you see things in a new light. We can delve deep into your project and bring your vision to life.


Touchpoints

Customer Experience

Digital & Product Strategy

Product Vision & Roadmap

Customer Research & Insights

UX/UI Design

Creative Direction

Community of Practice

Early Start-up Design Ops

Design Culture Infusion

Brand & Web Design


Selected Clients

AT&T

Airtel

Deutsche Telekom

MEO (Altice Portugal)

Klarna

CSG

Talkdesk

☻ Ready to work together?