I’m an imagination curator who helps drive possibilities through inspiration.
When you feel like something is missing and chaos is overwhelming, I can help clear the way and allow you to see amidst the clutter.
Business Development & Product
I’m your partner in creating strategies, evaluating current processes, and defining roadmaps, whether leveraging existing capabilities or uncovering new opportunities. Successful brands and products are more important than strict methodologies, so I help define adaptiveness to deliver results.
・cx strategy
・web & mobile development
・native & pwa development
・product design
・digital self-care
Customer Experience Design
As your partner, I go beyond great design. I amplify the relationship between business and people, which is the core of customer loyalty. I assist in creating design and development cycles fueled by customer feedback, keeping the customer at the center of every phase.
・e-commerce
・web & mobile development
・visual identity
・experience design
Discovery & Intelligence
Experiential design thinking, behavioral science, and performance tracking enable you to create, build, and measure unique customer experiences for today and tomorrow. I utilize existing engagement models and touchpoints to identify experience pain points and opportunities and then generate and implement differentiated experiences.
・measurement and reporting
・product strategy
・growth strategy
・innovation strategy
・research
Culture, Community & Practice
My expertise in behavioral intelligence allows me to prioritize people and their needs. I strive to inspire individuals, motivate teams, and facilitate organizational progress through team structure, employee engagement, and infused design culture.
・communication planning
・content strategy
・content production
・employee experience
・community of practice
Let’sTalk